Esther822 Posted May 6, 2015 Report Share Posted May 6, 2015 I've been using C25K free on my iPhone 5s for over 4 months. I've had C25K connected to my Facebook account and have been posting my completion statuses as I've finished each of my runs. Starting this week, C25K will no longer post to my Facebook and I haven't changed anything. I really like this app and need the encouragement and accountability of my Facebook friends. But now it is very discouraging and frustrating. Nothing seems to fix this issue. The "End Workout" and "Sharing with Friends" screen appears after my run. I am logged into Facebook, because the icon is shown in color (blue) and my username is listed I press "send" in the upper right and it takes me to a new screen in safari. Before it would just post and I would be done. This new screen looks like a Facebook page and says "Confirm You have already authorized C25K - 5K Trainer." With press buttons for "Cancel" and "OK" Pressing "Cancel" brings me to the "End Workout" screen where it says "Submitting your message" with a spinning icon and just spins for hours. Pressing "OK" brings me back to the same Zen Labs C25K "End Workout" screen with a pop up dialog box appearing that says: "This app doesn't have permission to do this. To change permissions, try logging into the app again." with a touch button that says "OK" Logging back into C25K does not change anything. I've already tried deleting and reinstalling the app on my phone. Reconnecting to Facebook. Checking my Facebook permissions. Help!!!! Everything was working great until now. I've hunted all over the internet for an answer, but came up with nothing. Has no one else experienced this problem? This is my last resort. Any help would be greatly appreciated! Thanks. Quote Link to comment Share on other sites More sharing options...
Jake Posted May 6, 2015 Report Share Posted May 6, 2015 I cant post to Facebook either. Using Android version, Sony Xperia. Also had no problems for the past 4 months but this week i was made to update the app and since then its playing up. When I try to post to FB it says (#200 the user hasnt authorized the application to perform this action) but it doesnt prompt me with how I go about doing this...am looking for alternative apps now... A quick read of the reviews page on Google play indicates we are not the only ones with issues since the update... Quote Link to comment Share on other sites More sharing options...
Heather McCowen Posted May 6, 2015 Report Share Posted May 6, 2015 Same here with the new update, I have a Samsung Galaxy 4, and get the same "not authorized" error as above. I got it to work once for week 3 day 3. Annoying! Love the app, but I really need the external validation to keep going. . . Quote Link to comment Share on other sites More sharing options...
Teresa Dockter Posted May 11, 2015 Report Share Posted May 11, 2015 And the same issue goes for me. I can't post my progress. I'm having the same problem as the others. What is the solution to this problem? Please help! Helen J 1 Quote Link to comment Share on other sites More sharing options...
slslush Posted May 11, 2015 Report Share Posted May 11, 2015 Same issue for me......haven't been able to post to FB for about a week. Getting the same message/info/results as Esther822 on my iPhone 6. Quite obviously something has changed - perhaps the latest FB update has created a glitch for C25K postings? Dunno, but sure wish it would get fixed!! Quote Link to comment Share on other sites More sharing options...
KellyAnn Posted May 12, 2015 Report Share Posted May 12, 2015 Hi everyone, email support and ask this very question to them,. Mine posts fine. Have you restarted your phone? Please email them and ask, they will answer you. I will go get the link for you. Quote Link to comment Share on other sites More sharing options...
KellyAnn Posted May 12, 2015 Report Share Posted May 12, 2015 Click on the home button above, and go to right and you will see the CONTACT US BUTTON and you can send an email to them from there. PLease post here what you find out ok? Hope it gets resolved for you! Quote Link to comment Share on other sites More sharing options...
Teresa Dockter Posted May 20, 2015 Report Share Posted May 20, 2015 Has anyone found a solution to the app not posting to Facebook, etc? Still looking for problem solving this issue. Teresa Dockter Quote Link to comment Share on other sites More sharing options...
Karen47 Posted May 28, 2015 Report Share Posted May 28, 2015 I am having the same problem. It also posted to my fitness pal the first time, but then the 2nd time it didn't. Quote Link to comment Share on other sites More sharing options...
Yooper_gurl Posted June 3, 2015 Report Share Posted June 3, 2015 I am having the same problem as well, even paid for the pro versions of 5k & 10k but that didn't help either Quote Link to comment Share on other sites More sharing options...
chasman99 Posted July 31, 2015 Report Share Posted July 31, 2015 Same issue. I wonder if the app doesn't play well with old phones? I have an iPhone 4. Quote Link to comment Share on other sites More sharing options...
LiveLifeFit2 Posted August 15, 2017 Report Share Posted August 15, 2017 I am having the same issue. Was hoping I could come onto the forum and see a solution... Quote Link to comment Share on other sites More sharing options...
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