Laoise

Hey Rafael! The newest app update started preparing the app for the apple watch. Just a matter of time before it has watch capabilities.

So I have uninstalled and reinstalled twice. I contacted support and restarted my phone. It seems to work if im inside on the treadmill, but when im running outside, usually after around 20 minutes it stops. And I am waiting for the next prompt and it never happens. Thats when I isually look at my phone and notice its not on.

So I have had this happen on my andriod device before, I found that restarting my device before I run and making sure that there are no background apps open would solve this. Hope that helps you